New York
CNN
—
Artificial intelligence could soon be writing more company emails in Microsoft Outlook, as the company expands Rolling out AI tools for business users.
Microsoft 365 Copilot — your “daily AI companion,” as the company calls it — will help users script their emails to “keep your sentences concise and error-free.” The tool also summarizes long email threads to quickly formulate suggested responses.
Users with Microsoft 365 Personal or Family subscriptions will get more advanced AI help with Microsoft Editor, an intelligent writing assistant. The update will include suggested adjustments for “clarity, brevity, comprehensive language, and more” to help employees create more “polished and professional” emails, according to Blog post From the company in September
The tool will be available to more corporate customers starting November 1, the company said. It has already been in testing for months with clients including Visa, General Motors, KPMG and Lumen Technologies.
In March, Microsoft the summary Its plans to bring AI to its most popular productivity tools, including Outlook, PowerPoint, Excel and Word, with the promise of changing the way millions do their work every day. The addition of an AI-powered “copilot” — which will help edit, summarize, create, and compare documents — is built on the same technology that powers ChatGPT.
In addition to writing emails, Microsoft 365 users will be able to summarize meetings, create suggested follow-up action items, request a specific chart to be created in Excel, and turn a Word document into a PowerPoint presentation in seconds..
Business customers will also be able to use Microsoft 365 Chat, formerly called Business Chat, which can scan the Internet, employee emails, meetings, chats and files, acting as a kind of personal secretary.
The expansion will come less than a year after OpenAI publicly launched its viral chat tool ChatGPT, which wowed many users with its impressive ability to generate original articles, stories, and song lyrics in response to user prompts. The initial wave of interest in the tool helped renew the arms race among technology companies to develop and deploy similar AI tools in their products.
In the months since, many other companies have rolled out features that support or are similar to this technology. For example, Microsoft’s competitor Google did this as well It brought artificial intelligence into its productivity toolsincluding Gmail, Sheets, and Docs.
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